Terms and Conditions
1. Introduction Welcome to DX Toys ("we," "us," "our"). By accessing or using our website and services, you agree to comply with these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree with these Terms, you must not use our website.
2. Eligibility You must be at least 18 years old or have parental/guardian consent to use our website and make purchases.
3. Products and Pricing • All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice. • Prices are listed in Malaysian Ringgit (MYR) and include applicable taxes unless stated otherwise. • We strive for accuracy, but errors in pricing or product descriptions may occur. In such cases, we reserve the right to cancel or correct the order.
4. Orders and Payments • Orders can be placed through our website or other authorized platforms. • Payment must be made in full at the time of purchase. We accept [list accepted payment methods, e.g., credit/debit cards, online banking, e-wallets]. • You will receive an order confirmation email upon successful payment. This email does not constitute acceptance of your order; it is subject to our approval.
5. Shipping and Delivery • We deliver within Malaysia (East and West). • Shipping times and costs are provided at checkout. Delays caused by external factors (e.g., customs or courier issues) are beyond our control. • Ensure the accuracy of your shipping address; we are not responsible for orders delivered to incorrect addresses.
6. Returns and Refunds • Returns are accepted within 1 day of receiving your order, subject to our return policy. • Items must be unused, in original packaging, and accompanied by proof of purchase. • Refunds will be processed once we receive and inspect the returned item. Refunds exclude shipping fees and transaction fees unless the return is due to our error.
7. User Accounts • You may need to create an account to use certain features. Keep your account information secure. • You are responsible for all activity under your account. Notify us immediately if you suspect unauthorized access.
8. Intellectual Property • All content on our website, including logos, images, and text, is our property or used with permission. Unauthorized use is prohibited.
9. Limitation of Liability • To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our website or services.
10. Changes to Terms • We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised Terms.
11. Governing Law • These Terms are governed by the laws of Malaysia.
12. Contact Us For questions or concerns, please contact us at: Email: ask@dxtoys.com.my Phone: +6011-5635 6521
Effective Date: 01 JAN 2025 By using our website, you agree to these Terms and Conditions. Thank you for shopping with DX Toys!
